hysoft is currently a sole proprietorship in Japan and there are acts to require business (including corp, llc, and sole proprietorship) to show some notations. This page shows the notations to make them clear.
For details, please refer quotes/invoice that we've sent you. If there is "Agile Style" text, the development style is agile (i.e. Make test-Implement-test-deploy-Make test-... model). If there is "Legacy Style", the development style is legacy (i.e. Top-down or Bottom-up model).
If the development style is agile
In general, we will fix bugs of software developed by us for 90 days since the contract is end, without any additional fees. However, if you find bugs from our software in the contract term, we will fix them anytime. Of course, while the contract is remaining, we don't take any fees because monthly price is already including bug-fix fees.
If 90 days has been passed since the contract is end, you will need to re-contract to fix the bugs.
Note: The reason why the warranty duration is so short is that we are working in agile style. It means, as long as the contract between you and me are valid, you can let us fix it any time, however after the contract is end, and you let us know the bug in 90 days, we will fix it. After 90 days are passed since the contract is end, you will need to re-contract to fix the bug.
If the development style is legacy
In general, we will handle bugs of our developed software for 1 year since the contract is end. After 1 year is passed since the contraction is end, you will need to re-contract to fix the bugs.
|Expiry of Offer|
2 weeks since the quote is sent. After that, you will need to send re-quote request for the project.
|Limitation on sales quantity|
1 copy of the software or cloud solution service. It depends on the quote/contract whether the source code is included or not. Please contact us for details.
|Returns or Replacements|
Due to the feature of the services, we don't accept any returns or replacements.
Within 14 days since Invoice date. However, please review the invoice for due-date. It might be set earlier or later.
It depends on the project, or the same date at Invoice date. For details, please check quotes or contraction.
|Prices that buyer needs to prepare, other than sale prices|
For details, please refer invoices, quotes, or contracts sent to you:
It is different by the projects, but generally, USD 3500$/mo to USD 7200$/mo. However, it might be lower or higher than the examples. Please contact us for details.
Email Address is not provided to receive emails really needed. Please use Contact form.
Phone Number is not provided to receive the call really needed. Please use Contact form.
Nara City, Nara Pref, Japan (Because the location is Hiro's personal house, please contact us for details.)
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